SHIPPING & RETURNS
RETURN & EXCHANGE POLICY
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
SHIPPING POLICY
Thank you for shopping with us! Listed below are our shipping details. If you have any further questions please reach out to our team at:
info.secondnaturecombat.com
Shipping Methods
Orders are shipped via standard ground shipping in 1-5 business days once payment is received. A high volume of purchases may delay processing. You will always be able to track the status of your order from your account.
International Shipping
International shipping may attract additional shipping fees and taxes. You are liable to clear all charges to ensure a smooth delivery.
Order Tracking
You can view the status of your orders by visiting your account. The Order tab lets you view all your recent purchases. You can click on any current order to view their status.
Shipping Location
We ship all orders from Hawaii, USA.